students and parents
community
employees
Important Message From Our Food & Nutrition Services Department

On Friday, May 12, Mesquite ISD’s Food & Nutrition Services Department was hit by the worldwide Cyber Attack. As a result, all cafeteria software was affected, causing issues with student accounts. Our Technical Services team is working tirelessly to resolve the problems, but in the meantime, we want to keep you informed on how this situation impacts students and parents. Rest assured that student information and credit card information was not compromised. But in protective measures to keep information from being compromised, the outcome resulted in limited communication between outside systems and our registers on each campus.

Student meal account balances are not available at this time.

  • The online payment system, School Café, has been turned off.
  • Parents will not see accurate information in their School Café accounts
  • Cash or check payments may still be made at the register
  • Free & reduced meal applications must be processed manually; online applications are not available at this time

Mesquite ISD will keep you informed of any updates to this situation. Our top priority is ensuring that all students continue to receive healthy meals while at school. Thank you for your patience and understanding as we work to resolve these issues.

 

NEWS RELEASES

Thursday, February 2nd, 2017

UPDATE! MISD POSTS NEW VIDEO TUTORIALS FOR SKYWARD FAMILY ACCESS OPTIONS

SkyWard Logo

UPDATE! MISD POSTS NEW VIDEO TUTORIALS FOR SKYWARD FAMILY ACCESS OPTIONS

  

Mesquite ISD began using a new student information system called Skyward this fall, and Parent Connect was replaced by a new product called Family Access. With Family Access, parents have access to “real time” information about their student’s grades, upcoming assignments and more. To assist parents with using Family Access, Mesquite ISD has created a series of video tutorials that provide step-by-step instructions. The first two videos are available online now, and others will be posted in the coming weeks.

To access the videos click on the links below:

Skyward Family Access Overview video

Skyward Family Access Getting Connected video

*January 18, 2017 UPDATE! We've addded more videos to help make SkyWard Family Access more useful for what you need.

Viewing Your Student's Assignments

Getting Your Student's Report Card

Communicating with Teachers

Changing & Updating Information

Viewing & Notification Preferences